NTL: Telewest Business
Big Customers
Working with BIG customers
(and lots of small ones too)
Our customers are at the centre of everything we do. They help us shape the way we do business. We respond to their changing demands and deliver them the highly-tailored products and services they need to compete in an ever-changing world.
At the same time, we think and plan ahead, anticipating where business communications are going and how we can help our customers stay at least one step ahead of their competitors. It’s this policy that enabled us to have a 21st century network in place before anyone else.
We have also been recognised as a market leader in Ethernet solutions by the Metro Ethernet Forum (MEF), the first European service provider to be accredited for 'Carrier' service standards.
And as befitting a company that works with almost three-quarters of the UK’s emergency services, we were highly commended for our work with West Midlands Police at the Government Opportunities (GO) Excellence in Public Procurement Awards.
Coming right up to date, we have just won the Frost & Sullivan Award for Product Innovation, for our IPCCTV solution over Ethernet services.
Establishing the bigger picture
With every customer we start by establishing a complete picture of their business or organisation. Working with them, we then consider where they want their business to be – and how our technology, products and solutions can help them. We tailor our services accordingly.
Our aim is to deliver exactly what our clients demand – and go beyond where we can. We are committed to providing and sustaining innovative services that will never let them down.
And by listening to our customers and working to address their needs, both now and in the future, we can be sure we, and they, will always be at the forefront of business in the UK.
Our customers
ntl:Telewest Business has an impressive portfolio of customers drawn from right across the private and public sectors. We work with nearly three-quarters of the UK’s emergency services, and more than 80 per cent of local authorities, including Birmingham City Council, the biggest in Europe. Aside from our public sector work, we have implemented the entire communications infrastructure for both T5 and London ExCel, and we supply to more than a third of FTSE 100 companies.
A sample of our BIG customers include:
- Heathrow Terminal 5
- London ExCel
- Hertfordshire Grid for Learning
- West Midlands Emergency Services
